Lenders' Dilemma: Work out or Foreclose

With the downturn in the economy, an increasing number of hotels will soon experience financial difficulties, if they haven't already. Those with large amounts of debt will have trouble paying monthly debt service when net income starts to drop, and those with mortgages coming due this year or next will have challenges getting replacement financing. In both cases, owners will probably have to negotiate some type of relief plan with their lenders to avoid foreclosure and losing their properties. Before approaching your lender to ask for assistance, it is helpful to understand what the lender looks at before deciding how to proceed with a problem hotel loan.

Many lenders are monitoring hotel loans that aren't current on their debt service payments or are close to the end of their terms. When faced with these distressed situations, lenders must make some important decisions regarding a plan of action that will best protect their long-term financial interest. Each distressed hotel loan is different and requires a specific, custom-tailored strategy:

  1. Identify the problem

    Distressed hotels typically evolve from one or more of the following conditions:

    • Problem location

      Poor access, poor visibility and other factors hamper a hotel's ability to attract customers and generate occupancy. Unless a hotel can overcome a suboptimal location with a strong identity (franchise) or management, location problems are difficult to overcome.

    • Physical factors

      A deteriorating hotel in need of upgrading and replacement of ff&e won't be able to optimize occupancy and average room rate. If the hotel suffers from functional problems relative to inefficient layout and utility, operating expenses may be inordinately high.

    • External conditions

      An abundance of nearby lodging supply and/or decline in transient demand in the market are external factors that can impact a hotel's ability to achieve satisfactory occupancy and rate. Over time, a hotel may also suffer from a declining or non-competitive neighborhood.

    • Identity (franchise)

      Optimal product identification is a critical component for a successful hotel. If a hotel's franchise affiliation doesn't fit the market or enhance the property, earnings are likely to suffer.

    • Management

      A number of hotel management companies are incapable of operating a property in an effective manner. These difficulties usually stem from an inability to generate revenue while at the same time controlling expenses.

    • Ownership

      Hotel owners often create or exaggerate hotel problems. Those who are incompetent are likely to make too many mistakes; those who are undercapitalized are unable to correct the mistakes; those who are dishonest don't really care about their mistakes.

  2. Determine whether the problem is curable

    Some of these conditions are curable while others are not. For example, a lender can do little to improve the operating results of a hotel suffering from a large decline in local market demand. On the other hand, if a hotel is losing business because the property needs a complete renovation, the lender might want to assume ownership, make such an investment and attempt to enhance earnings.

  3. Develop a plan of action

    Once the problem(s) are identified and it's determined whether the problem is curable or not, the lender must evaluate the advantages and disadvantages of either restructuring the loan with the borrower or acting to gain possession of the property.

    If one or more of the incurable factors are causing the hotel's financial problems and if the borrower is honest, the lender should consider restructuring the loan to provide some type of short-term debt-service relief. This would give the borrower time to recover and alleviate it from defending a foreclosure or bankruptcy.

    Curable problems, particularly those related to ownership, often signal the need for a more forceful approach. If a property's owners are incapable of recognizing and curing the conditions that negatively affect a hotel's earnings, the lender should consider the various measures available to gain possession of the hotel. Before proceeding with this course of action, however, the ramifications must be considered.

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