September 1, 2005
Articles
Invest In Your Most Important Assets
If the latest report from Market Matrix is any indication, the hotel industry has misplaced its priorities. The research group's index of customer satisfaction...
W HEIGHTENS HIP FACTOR
W Hotels is burnishing its image as the hotel industry's arbiter of hip with recent marketing initiatives that include a branding campaign, lifestyle...
Residence Inns' New Generation
Residence Inn, the granddaddy of extended-stay lodging, recently unveiled its Gen7 suite design. Earlier in the year, the Marriott brand rolled out HOMEtouch,...
BRANDING BRIEFS
Best Western International Recent additions to the membership chain include the 40-room Best Western Tropic Inn in Robstown, TX; the 43-unit Best Western...
NO CLEAR ANSWER TO IMPACT ISSUE
The most contentious issue between franchisors and their licensees in the past 20 years has been impact, or how the performance of one hotel is affected...
NABHOOD IS MOVING ON
The National Association of Black Hotel Owners, Operators and Developers won't meet at the Royal Palm in South Beach next year. Too big to gather at that...
TRANSACTIONS
The Boulevard Hotel Tremont Realty Capital structured a $9-million bridge loan for South Beach Resorts LLC to purchase 43-unit The Boulevard Hotel in...
EXPOTEL EXECS LEARN FROM ASSOCIATES
Walking in someone else's shoes is the best way to understand the other person's challenges. That was one reason corporate and property executives from...
Upcoming Industry Events
SEPTEMBER 7-8 HSMAI's Affordable Meetings National, Washington, DC Convention Center. Information: www.affordablemeetings.com SEPTEMBER 7-8 Symposium...
La Quinta's Franchise Support Wows David Luparello
At first glance, David Luparello may appear to be a novice hotelier, having opened his first property just two years ago, together with partners Francisco...
HOSPITALITY PEOPLE IN THE NEWS
Delaware North Parks & Resorts promoted Kevin Kelly to president. He had been a regional vice president for the company, overseeing operations at Yosemite...
Resort Briefs
Playa de Sol Group signed a long-term master affiliation agreement with Interval International that covers the companies' four existing resorts in Mexico...
Trendwest Goes Vertical
Trendwest Resorts will build a 14-story timeshare resort on Anaheim, CA's hotel circle and minutes from Disneyland. The 253-unit WorldMark Anaheim, the...
YOU CAN FIGHT CITY HALL
The timeshare industry isn't afraid to fight city hall, or the state capitol, or any other government entity that gets in its way. In recent months, the...
Waterford's Winning Ways
When Len and Mark Wolman walked downtown Hartford six years ago, vacant storefronts dominated, a huge parcel near the intersection of Interstates 84 and...
Building New Standards for Extended-stay Growth
Homewood Suites by Hilton is an upscale, yet casual, all-suite, residential-style hotel brand that caters to travelers seeking the perfect second home...
Luxe Lodging
The luxury hotel market is sizzling hot. If you need proof, try to book a room at a New York City luxury property. If you can even get a reservation,...
Why one company's coverage makes it easier to get a good night's sleep
There are dozens of questions to ask when it comes to finding the most effective hospitality insurance for your business. What is the best policy for...
Goin' Condo
It's a good time to be a hospitality designer. Development is up in most sectors of the lodging industry and that means lots of work, in both new construction...
Green Cleaning Pays
The North American cleaning industry and much of its global counterparts are being swept away by green cleaning. By using green products and more environmentally...
TWO STEPS TO TAMING THE TELECOMMUNICATIONS BEAST
Telecommunications thrived in the 80s and early 90s, with high profits and low maintenance. Fast-forward to 2005, with profits non-existent and guest...
TECH BYTES
LodgeNet Entertainment Corp. will install its sigNETure TV platform, including content security technology Pro:Idiom, in LodgeNet-served Ritz-Carlton...
INNOVATIONS IN HOTEL PRODUCTS AND SERVICES
A New Way to HSIA High-speed Internet access is becoming a standard amenity hotels are offering to stay competitive. Connie Buck, general manager of the...
VENDOR NEWS
The Centurion Hotel in the U.K. selected software from Visual One Systems. The package includes front office, sales & catering, POS, table reservations,...
