October 1, 2005
Articles
Motorola Helps Richmond B.C. Best Western Provide Better Service to Hotel and Convention Guests
Clarity, utility, durability and quick return on investment these are important benefits of communications equipment that help make hospitality property...
Our Finest Hour
It seems a clich to talk about the culture of hospitality. It's a given that people gravitate toward the hotel business because they like people, like...
BRANDING BRIEFS
Best Western International Properties recently joining the membership chain include the Best Western Garden City Inn in Augusta, GA; the Best Western...
DRIVING GUESTS WILD
In the ongoing amenity wars, creative hoteliers are loading their arsenals with ever more indulgent perks. The latest? Cars available for guests to use...
Billions More For Las Vegas
The Las Vegas development machine continues to chug along. Fueled by the condo hotel boom, several major projects have been announced for Sin City in...
TRANSACTIONS
Amalfi Hotel Chicago The sales effort started in mid-September for the Amalfi condo hotel in Chicago. A joint venture between Shamrock Holdings of California...
LODGING SENTIMENT SOARS
The most recent Lodging Executives Sentiment Index (LESI) reached 89.5 the highest LESI reading since the survey launched in June 2000. The mark compares...
HOSPITALITY PEOPLE IN THE NEWS
The Extended Say Lodging Council of AH&LA recently announced winners of its first annual scholarship program. Those students receiving $2,000 awards are...
WHEN MODERATION IS SUCCESS
Mike Marshall's notion of management is modest and functional, like Marshall Management, the company he runs. Promoted to CEO and president at the end...
CONDO MEETING A SMASH
The condo hotel conference at the Conrad Miami Sept. 7 and 8 was a success that far exceeded expectations. Not only did The Inaugural Symposium on Financing,...
STARWOOD TIMESHARE HEADS SOUTH
Starwood Vacation Ownership recently announced plans for its first property in Latin America. The Westin Lagunamar Ocean Resort will also be the first...
RCI Adds Saudi Affiliate
Le Meridien Towers, a timeshare property in Mecca, Saudi Arabia marketed exclusively to the Muslim community, is a new affiliate of RCI. The 1,335-unit...
THE LOST ART OF HANDWRITTEN NOTES
I recently received a handwritten note from an old friend that was accompanied by an article which he thought would be of interest to me. The note, written...
The Customer Service Opportunity
It's no secret that the hospitality industry faces serious human resources challenges. The U.S. Department of Labor estimates that by the year 2010 the...
Designing the Virtual Hotel
When the Boeing 777 took its first test flight in 1994, it not only marked a revolutionary change in the course of aircraft design, but it also presaged...
SUITABLY ATTIRED
Approachable elegance. That's the look and feel management of The Dining Room at the Hilton Short Hills , NJ was aiming for when it recently re-imagined...
aloft Also Rises
Starwood Hotels & Resorts has unveiled aloft, a select-service flag that extends what company officials call the DNA of its stylish, breakthrough W. Starwood...
New Electronic Locking System Blends into Any Hotel Environment
Signature by VingCard A new electronic lock that is unique and personal to your individual hotel design. An identifying characteristic that makes the...
Bouncing Back
The lodging industry is a hardy business. Just as New York City did following the terrorist attacks of Sept. 11, 2001, New Orleans and the entire Gulf...
Reactions and Relief
The industry was a source of refuge and comfort Katrina's effects on the hospitality industry stretched far beyond the immediate strike zone in New Orleans...
GETTING SERIOUS ABOUT BUSINESS CENTERS
Embassy Suites Hotels has introduced Embassy Business Link, an upgraded business center powered by Uniguest and with remote printing capabilities from...
Tech Bytes
Core and epitome modules from Hotel Information Systems will be installed at four Regis Hotel propertiesASP-based revenue management solutions from EasyRMS...
SMS Host Making Inroads
The SMS Host hospitality management system from PAR Springer-Miller Systems has been selected by The Beverly Hills Plaza Hotel in Los Angeles, Sanibel...
OXFORD MEDIA LAUNCHES VOD/PPV SYSTEMS
Oxford Media has launched a sales and marketing campaign to sell its video-on-demand and pay-per-view systems to hotels and motels of 50 to 300 rooms....
GoConcierge Helping CA Hyatt
The concierge operations solution GoConcierge is increasing guest satisfaction at the 517-room Hyatt Regency Huntington Beach Resort and Spa near Los...
Wi-Fi Uptake Spotty
Despite the increase in Wi-Fi availability in transit and inside airport terminals, only 25 percent of U.S. and 17 percent of United Kingdom business...
VENDOR NEWS
Hospitality furniture manufacturer MTS Seating recently celebrated its 50th year in business. Dean Curtis and Paul Swy founded the company in Bedford...
