Getting Smart About Intelligence

Hersha Hospitality Management and Larkspur Hotels & Restaurants were looking for a simpler way to streamline data and become more profitable and efficient. ProfitSword's ProfitSage Financial Suite provided the answer to both companies.

ProfitSage, a business intelligence solution, integrates data flow from various systems — property management, point-of-sale, sales automation, payroll/timekeeping and back office accounting — to create revenue reports, detailed forecasts, line-by-line budgets and other reports.

“The interfacing of PMS data and flash reporting of daily revenue and operating statistics (have) improved management practices and created a new level of accountability,” says Mitch Youngerman, director of business systems for Hersha. “Forecasting and budgeting processes are much easier and more accurate with the increase in the amount of comparative and historical data available … We are realizing positive results on the bottom line and our technology investment is proving a fast return.”

ProfitSword provides its service to 67 of Hersha's properties and all of Larkspur's 23 hotels and six restaurants.

Each part of ProfitSage interfaces with the others and the entire system is web-based, allowing users to view information in real time. Managers will always have the information they need at their fingertips.

“We always believe investing in the right technology will give us an edge not only against our competition at the hotel level, but against other management companies as we compete for assets and financing,” says Karl Hoagland, chairman and CEO of Larkspur.
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“Every hotel focuses on providing a bed and service. However, providing your associates the best tools to make decisions is often overlooked. Now our managers are spending less time in the office and they have more time to spend with our guests and associates to provide a true experience when staying at a Larkspur property.”

Bedding

United Feather & Down's new organic Prestige Naturals Hospitality Collection is made from the finest certified organic cotton and natural fills. The collection features bed pillows, a comforter, blanket and mattress pad, each made with 300-thread-count certified organic cotton sateen and filled with a choice of 600-fill-power Freshness Assured down or the company's patented Lyocell Down.
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ATMs

ATM units from ATM Systems feature custom-designed cabinets that can blend with any hotel décor. In addition, custom screened graphics can promote in-house events and inform guests about special offerings and services.
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Spa Care

ADA Cosmetics International offers a new pampering body-care line for hotel bathrooms with the launch of Laura Hutton spa care. The natural power of the Aloe vera plant is the key component in the new series. The versatile beauty and care package accelerates the regeneration of the epithelium and supports the natural balance of hair and skin. The line includes perfume, shower gel, a gentle hair and body shampoo, a body lotion and liquid soap.
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Table Guide

The new Sico Table Guide makes delivering room service a little bit easier. The ergonomically correct way to transport roomservice tables reduces spillage and makes maneuvering through doorways and elevators much easier. It locks into a stored position beneath the table and can rotate into use in seconds.
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Faucets

The new ALISO faucet by California Faucets has a flat, wide ribbon spout that stands tall in curved right angles. Flat-design cross handles add dimensional symmetry and the drain lift knob rear of the spout stays consistent to the sleek and simple design. Flexibility is another virtue of ALISO, and all California Faucets, with the Virtual Faucet Creator, a new online tool that allows you to mix and match a custom design.
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Pest Management

Orkin offers comprehensive Integrated Pest Management (IPM) programs designed to guide hotels toward more environmentally friendly pest-control practices and a triple guarantee for total protection.
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Ice Machine

Hoshizaki America Inc. offers the KM-1601MRH(3) Modular Crescent Cube Ice Machine, which produces up to 1,508 pounds of ice per 24 hours. The HoshiGuard antimicrobial agent within the icemaking zone protects the unit. The new model complies with the new California Energy Commission (CEC) requirement.
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HDTVs

Samsung's 650 series is a full 1080p Hotel LCD HDTV that offers a unique touch of color design with MTI/RS-232C connectivity. It has dedicated hotel and interactive PPV menus. A TV remote and IR pass-through are included.
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Digital Entertainment

iBahn's newest offering, ETVi, is a proven in-room digital platform that enriches guest experiences, service options and satisfaction while providing strong ROI. iBahn provides more than 1.3 million travelers every month with secure high-speed Internet access options in more than 2,200 hospitality venues.
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Bedding

Koni Corporation's Memory Collection includes memory foam mattresses and pillows for every budget, designed to envelop guests in luxury and provide a variety of support and comfort options. The mattresses cradle and support, relieving sensitive pressure points while maintaining a neutral body temperature
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Toilet Seat

Leibfried, LLC's innovative Just Lift toilet seat allows housekeeping to thoroughly clean the seat and porcelain bowl surface faster, easier and with enhanced sanitation. The unique, patent pending, lift feature provides improved access and eliminates those hard to reach locations where germs can grow. The seat is easy to install with secure wobble-free assembly and is ANSI compliant.
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ID/Passport Scanner

The ID/PassportScan System from TTI Technologies International helps owners protect their hotel from false chargeback claims and erroneous personal identification. Within 10 seconds, the document scanner can capture legitimate guest information at check-in and immediately download it into the hotel's PMS. This allows hotels to instantly capture the guest's photo and information from passports and driver's licenses.
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