The historic Queen Mary, now permanently docked in Long Beach, CA as an attraction, historic hotel, ¾oating museum, meeting facility and entertainment destination, was acclaimed at its launch as a state-of-the-art vessel. Today, the floating hotel continues to set new technology standards.

IT Manager Aaron Okajima recognized a need to offer business and leisure guests high-speed Internet access in the boardrooms, meeting rooms, decks, restaurants and gift shops. His challenge was to ½nd a system that could be easily installed and would work throughout the entire ship. Given the construction of the ship's hull, Okajima knew it was a tall order to provide the necessary coverage and enable the Internet signal to penetrate it.

After many tests, only one product proved to be viable — the Telkonet iWire System — and could be installed without disruption while preserving the integrity of the vessel.

Okajima turned to Hotel Internet Services, a Telkonet reseller, to provide the answer: high-speed Internet access over existing internal electrical wiring, an approach that saves costs and enables Internet access from any outlet in any room.

Hotel Internet Services installed the Telkonet iWire System within one week, enabling every electrical outlet with high-speed Internet and network access within the 365 hotel rooms spread over three decks and all public areas, including the large promenade deck and the hotel lobby.

The installation consisted of cabling between the Telkonet gateway and 16 Telkonet couplers to connect the ship's power circuits, which together provide the Internet backbone. Wireless access points (WAPs) were also installed, using Telkonet's iBridge unit to energize the WAPs, providing wireless hot spots in multiple areas of the ship. Using the Telkonet system as the backbone for WiFi reduces the amount of cabling necessary to enable the WAPs, which can be placed anywhere there is an electrical outlet.

“If we had installed conventional CAT-5 cable throughout the ship, we would have had to run a single cable to every hotel room and through various public areas,” says Okajima. “It would have taken at least three months and would have cost about $300,000. With the Telkonet system, it took two men ½ve days to wire a 70-year old ship with 365 hotel rooms. If anyone thinks they have a hard property to wire, nothing could be more difficult than this.”
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Telephone Systems

PhoneSuite, a division of Call Management Products, offers hospitality telephone systems for limited-service properties as large as 220 rooms. The company says it meets or exceeds all franchise requirements with features such as answer detection, T1 digital trunk support, wake-up calls, PMS interfaces, call accounting, voice mail and more.
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Energy Management

Goodman Company, L.P. introduces the wirelessly networked DigiSmart Control System, an operations management tool designed to be used with PTACs marketed under the Amana brand. The system offers operations managers benefits in energy, maintenance and facilities management. The system includes in-room wireless thermostats and occupancy sensors.
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ATM Cabinets

ATM Systems provides both traditional and contemporary design cabinets to blend ATMs with hotel décor.
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Specialty Beds

Sealy introduces Sealy Posturepedic SpringFree latex and TrueForm visco luxury specialty sleep systems. Its proprietary formulations offer alternative sleep surfaces popular with a growing segment of today's luxury-conscious hotel guests.
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Custom Bathroom Fittings

Symmons Industries announces its Signature Design Studio, a design process that allows architects, designers and engineers to quickly and easily craft unique bathroom fittings for any project. The level of participation is up to the customer — they can work side-by-side with Symmons, or simply give direction via phone, e-mail or fax. The benefit of the design studio is fast turn-around, claims the company.
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Plasma Box

The PWB-100 plasma box from FSR offers a solution to flat screens that won't sit flat on the wall. The 11-inch-wide box installs in the wall behind the display, providing a neat and secure environment for audio, video, control and power connections. The unit allows the screen to sit flush against the wall and accommodate all necessary connections.
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Business Card Scanning

Card Scanning Solutions uses its id scanning technology to allow accurate scanning and processing of business cards for a wide range of information-gathering needs. The IdScan Driver's License Card Scanner is already recognized for capabilities in reading various and newest versions of licenses from all 50 states. The newest version of software has the added feature of automatic detection of both driver's licenses and business cards.
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Ice Machine

Hoshizaki's AM-50-BAE-ADDS Cuber produces up to 55 pounds of ice per 24 hours. The AM Cuber features an undercounter design, less than 32 inches tall, which complies with provisions of the Americans with Disabilities Act. The cuber is designed to accommodate a custom cabinetry installed wood door. It has a stainless steel exterior.
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The new RCA 32-inch J32L637 LCD commercial monitor-receiver offers enhanced picture quality for in-room installations. The thin design minimizes space requirements. Performance features include 1366 x 768 resolution, 550 cd/m brightness and a 1000:1 contrast ratio.
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Stack Tumbler

Huebsch offers the 45-pound Super Twinstar stack tumbler with 90-pound total capacity. Offering 50 percent more rated capacity and a 40-percent larger door opening than the 30-pound stack, the Super Twinstar is ideal for drying large loads and oversized items.
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Elo TouchSystems offers a new entry-level LCD touchmonitor as part of its expanding 1000 series. The new 1915L 19 LCD touchmonitor is said to deliver a cost-effective touch solution for systems integrators, resellers and OEMs in the retail and hospitality markets. The family of touchmonitors includes 12-, 15-, 17- and 19-inch touchmonitors.
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Ride-On Scrubbers

NSS Champ auto scrubbers feature a single front-drive wheel that turns 90 degrees in both directions. The 29-gallon solution tank and oversized 32-gallon recovery tank require less filling and emptying. Champs have a 36V system and on-board battery charger.
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Bedding Ensembles

Richloom Fabrics Group introduces R-Bed, its first collection of finished hospitality bedding ensembles. R-Bed is a collection of design-forward bed ensembles manufactured to meet industry standards for the hospitality market. Beds can be customized to designer and hotel specifications.
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Roof Enclosures

OpenAire designs, manufactures and installs retractable roof enclosures and operable skylights. The thermally broken aluminum structures are ideal for hotel pools, indoor waterparks, restaurants and atriums. The company says its operable roofs offer significant energy savings.
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Green Seating

Most of the INDX Designs wood and metal seating has been certified by GreenGuard for meeting its strict Indoor Air Quality standards. The company's wood finishing system incorporates robotic application along with infrared and ultraviolet curing. This process allows INDX to use a high solids low solvent material which results in very low emission levels of VOCs (volatile organic compounds) into the outdoor environment.
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