From The LH Blog

Here's a sampling of recent entries from Lodging Hospitality's blog, The Front Desk. Check it out at www.LHonline.com/blog

An amenity with meaning
February 28, Ed Watkins

My wife, Carolyn, is a road warrior personified, and as such she's always full of ideas on how hotels can improve their service, facilities or amenities. Here's one I think has particular merit.

Many frequent travelers, including her and me and probably you, print out their airline boarding passes at home or in the office before they leave on a trip. To do so on the return trip usually means you must pay the exorbitant prices charged by hotel business centers just for a two-minute function or go to the nearest Kinko's where the cost isn't much less.

Her idea of a great amenity is for hotels to print out the passes the night before guests check out and present them at the front desk as the guests depart. The guest would need to provide his or her departure info and confirmation number at check-in or sometime during the stay. Perhaps it could be done online at a secure site. At most hotels, the auditor could print the passes and collate them with the folios with time still left over for homework or to peruse Maxim, Playboy or Cooking Light.

Is Loews next for Blackstone?
February 21, Ed Watkins

The Blackstone Group has been very busy the last few years buying up hotel brands and lodging real estate. The low-profile New York-based company has in the past three years bought Wyndham, La Quinta, Extended Stay America, Prime Hospitality, Boca Resorts, several portfolios of hotels and MeriStar Hospitality. Granted, the company has turned around and sold off some of the assets it has purchased, but it has the foundation for a hell of a consolidated hotel brand company if it chooses to become the industry's next Starwood.

In what could be a related development, Loews Corp. CEO James Tisch hinted last week that the company, which ran into a rough patch during the fourth quarter, would consider selling or spinning off its small, but prestigious Loews Hotels division. The hotel company, headed by bon vivant Jon Tisch, had revenues last year of $350 million, just two percent of Loews Corp.'s overall take.

Reprints and Licensing
© 2014 Penton Media Inc.


Acceptable Use Policy
blog comments powered by Disqus

Most Recent

More Recent Articles

Career Center

Quick Job Search
Enter Keyword(s):
Enter a City:

Select a State:

Select a Category:



http://lhonline.com/images/bulk_tv_logo.jpg
Franchise Fact File Top Brands
Brand Company Basics Top Management Companies
Owners & Operators Industry Consultants
Industry Associations Industry Events
Design Firms Purchasing Companies
Top Ownership Groups  


http://lhonline.com/images/bulk_tv_logo.jpg

Click here to view all of the Lodging Hospitality Photo Galleries



Accor Best Western
Carlson Rezidor Choice
Hilton Hyatt
IHG La Quinta
Marriott Starwood
Vantage Wyndham







Free Product Information
News and Trends for the Hotel, Motel, and Hospitality Markets.

Lodging Hospitality eReport
Lodging Hospitality electronic newsletters are FREE to requested subscribers.

Lodging Hospitality Resource Center
The Lodging Hospitality Resource Center is the ultimate resource to find products and services to build, equip, and renovate hotels, motels and resorts.

Subscribe / Renew
Visit our subscription center to subscribe or renew your subscription to Lodging Hospitality.

Webinars
Visit our webinars page to view all our upcoming and on demand webinars.

Whitepapers
Visit our White Papers page to view all our current White Papers.