Microtel Opens Doors For All
Microtel Inns & Suites is going an extra mile to cater to travelers with disabilities. The 279-unit budget chain has implemented a number of programs that helped it boost net revenues for ADA rooms by 42 percent last year over 2004:
The Access Microtel guide gives information — both in large print and Braille — about the accessibility features at the chain's properties.
Accessible Fitness bags, a kit of hand weights, stretch bands and handgrips, are available in fitness centers or can be checked out by guests.
The Upper Body Ergometer provides travelers with disabilities an option for upper body cardiovascular conditioning. It's available at Microtels with fitness centers.
Opening Doors is a systemwide training program in disability etiquette. The program uses role playing to teach employees how to serve guests with disabilities.
Three different ADA room designs are available throughout properties in the chain.
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