Microtel Opens Doors For All

Microtel Inns & Suites is going an extra mile to cater to travelers with disabilities. The 279-unit budget chain has implemented a number of programs that helped it boost net revenues for ADA rooms by 42 percent last year over 2004:

  • The Access Microtel guide gives information — both in large print and Braille — about the accessibility features at the chain's properties.

  • Accessible Fitness bags, a kit of hand weights, stretch bands and handgrips, are available in fitness centers or can be checked out by guests.

  • The Upper Body Ergometer provides travelers with disabilities an option for upper body cardiovascular conditioning. It's available at Microtels with fitness centers.

  • Opening Doors is a systemwide training program in disability etiquette. The program uses role playing to teach employees how to serve guests with disabilities.

  • Three different ADA room designs are available throughout properties in the chain.

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