Penfield's Provides Specialized Solutions for Hotels

Penfield's Signature Business Center• is a sophisticated, diverse and absolutely secure hotel solution with its own, unique DNA. It creates a hub for all of your hotel's guest services, from the business center itself to shipping and handling, valet parking, limousine service, security, airline luggage handling, facility management, right down to designing your property's customized gift shop. It will also increase your property's “top line” revenue.

Penfield's Signature Business Center•

In addition to providing their own staff, Penfield's Signature Business Centers rent copy machines, fax machines, computers, shredders and many other kinds of non-audiovisual equipment. The centers also help with kit assembly and meeting materials presentations and house a small supplies department stocking more than 150 of the most commonly requested business essentials.

Penfield's Dock Master•

Penfield's Dock Master• Hospitality Security Package Handling System provides a hotel with the staff required to run its loading dock and handle receiving and outbound shipping. Key to Dock Master is proprietary Pentrac Package Tracking Solution software and state-of-the-art technology, including X-ray and bomb detection equipment, that gives Penfield's control over all package receiving. Meanwhile, Penfield's Hospitality Air Valet-Remote Airport/Airline Check-In• enables guests to print their boarding passes and check in their luggage at the hotel. Penfield's delivers the luggage to the airport in complete security and routes it to the appropriate airline, so the next time that guests see their luggage is at the destination.

Penfield's Hospitality Parking Services

Penfield's will provide valet parking staff, along with door staff and concierge staff, to your hotel, helping guests with everything from dining arrangements to special-occasion gift assistance. Penfield's staffers welcome all hotel guests with a smile. In addition, Penfield's can also provide limo and rental car services.

Penfield's Secure Hotel Program

Penfield's Secure Hotel Program incorporates infrastructure protection, personnel and package screening, risk asset management, and the design and implementation of security measures based on superior staff management, training, and state-of-the-art utilization of technology. All these combine to give your hotel maximum ability to detect, delay and respond to potential threats.

Penfield's Gift Shops

Penfield's will tailor your hotel's gift shop to your needs, creating and staffing a standalone shop or combining it with the Penfield's Signature Business Center• complete with a menu of services customized to your property's size and requirements.

Penfield's Unique DNA

Penfield's is a unique concept designed to meet the needs of a hotel operator to connect many disconnected services in the hotel. Penfield's Signature Business Center• is a sophisticated, diverse and absolutely secure solution with its own, unique DNA. Any hotel that feels the need to connect services that shouldn't be disconnected should contact Penfield's for a free, full-scale evaluation of its current business center.

Penfield's will happily supply qualifying hotels recommendations on design, construction, equipment needs and operational efficiencies. Integrating resources, guaranteeing package security, reducing travel hassles and providing a host of essential guest services are integral to Penfield's Signature Business Centers. They offer a richer, deeper, complete solution to the hotel operator — at virtually no cost to the hotel. Visit for more information. Then call Fred LaSelva at (617) 698-7367 or e-mail him at

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