Latest News

2013 Lodging Outlook: Developing Confidence 

Mitch Patel is betting big on 2013. His Chattanooga, TN-based Vision Hospitality Group has eight hotels currently under construction that should open this year, increasing his portfolio of 17 hotels by almost half. Patel isn’t alone in his confidence....

Hotels Still Grappling With Guestroom Lock Issues 

The lodging industry is in a crisis. Since July, when for unknown reasons a security researcher unveiled an easy and cheap way to gain access to hotel guestrooms equipped with certain electronic locks made by Onity, hotel owners and operators have been subject to a variety of security, financial, service and, above all, legal risks. ...

Hotel Technology Trends To Watch For 

Much like all business across the U.S., the hospitality industry is changing and for the better. With new technology at disposal of hotel management, hotels can now more than ever offer consumers a fantastic and connected experience during their stay. 2012 saw many new developments within consumer technology and within the hospitality industry, and this consumer technology could pave way for new hotel trends during 2013 that benefit guests and increase business for hotels at the same time....

Secondary Debt Market Still a Concern 

I was asked to speak at a hotel investors’ conference a couple of weeks ago as part of a four-person panel. We were asked where the hotel transaction market is today and what we see ahead. The first gentleman...

Rough Year for Hotel Brokers 

One of the factors reflecting the strength of the hotel industry is the number of hotel transactions that occur each year. When the industry is booming, buyers and sellers are actively trading properties and monetizing their investments. Interestingly, sellers are ...

Hotel Values Continue to Rise 

Economic growth is expected to be modest in 2013, with Gross Domestic Product (GDP) anticipated to rise by 2.9%, but the supply of hotel guestrooms is expected to increase only 0.7% over the next year, much lower than the 1.7% to 3.1% annual increases seen from 2007 to 2009. As a result, there will be continued upward pressure on...

Time For Hoteliers To Wake-Up To Changing Travel Preferences 

Thinking about how to attract more guests to your hotel? Fill your hotel by stealing rooms from your competition with one word: “individualization.” Trying to identify what the new demographic of today’s travelers wants as a whole misses the point. What matters is, you will lose market share if you’re not trying to connect with guests by implementing an individualized approach....

Lock Safety Issue Tops 2012 Hotel Stories  

There wasn’t a stop-the-presses moment in the lodging world in 2012, but there were several major deals closed, continued revenue growth and some significant changes at the tops of the biggest hotel organizations. It wasn’t a year as strong as 2006 and 2007, but it wasn’t down like in 2008 and 2009....

Top Hotel Stories of 2012 

There wasn’t a stop-the-presses moment in the lodging world in 2012, but there were several major deals closed, continued revenue growth and some significant changes at the tops of the biggest hotel organizations. It wasn’t a year as strong as 2006 and 2007, but it wasn’t down like in 2008 and 2009....

5 Pest Resolutions to Ring in the New Year 

New Year’s resolutions — the declarations we make at the beginning of the year in hopes that we’ll stick to them and see real change in ourselves. While most of these resolutions dissolve after a few months, there is one resolution that you should consider making and keeping – for your sake and the sake of your hotel guests. Stay resolute in maintaining proactive and effective pest management practices in the coming year. This can help you manage future pest problems, as well as examine your existing plan and build upon and improve it....

Franchise Community Begs for Positive Government Action 

If—and it’s a big if—Congress avoids pushing the economy over the fiscal cliff, franchised businesses, including hotels, will continue to grow next year, although at a slightly slower pace than in 2012. The franchised sector of the economy would do even better if Washington provides real leadership on the multiple challenges facing the economy, say leaders of the International Franchise Association....

Peninsula Hotels Updates Branding, Flagship 

The Peninsula Hotels is energizing its brand with a new global marketing campaign — “Peninsula Moments.” “[The new campaign] increases our guests’ awareness and understanding of our brand,” says Rob Cheng, vice president of marketing for the company. “It’s not hard sell, but rather all about showing what we do and the ...

Quick Fixes to Hotel Plumbing Problems 

For some reason, plumbing issues tend to scare people. Many believe tinkering with faucets, sinks or toilets might turn a small problem into a major fiasco. Others believe a twist here and a turn there with some pliers or a wrench will result in thousands of gallons of water gushing out of the fixture....

Effectively Managing Your Property's Reputation Online 

Digital reputation management is vital to the success of your hotel. In an age where guest reviews can be posted by anyone at anytime, formulating a strategy for managing your hotel's online reputation is not only wise — it's essential. And contrary to popular belief, you don't just need to monitor ...

Six Year-End Tax Tips for Small Business Owners 

Often, hotel owners wear many hats and must handle a wide variety of tasks: marketing, accounting, plans for expansion and much more. And now, with the end of the year looming and the holiday season upon us, the focus has likely shifted to boosting occupancy rates and making sure guests are taken care of....

With Eastern roots, AKA ventures West 

Months before the November 1 opening of AKA Serviced Residences’ newest property in Beverly Hills, the place was getting plenty of buzz in the media. “$12,000 to get a room” headlined Huffington Post. “Guests must agree to pay a minimum of $12,000 to settle in,” wrote the Los Angeles Times....

New Brand Vintro to Debut in Miami Beach 

The 54-room Vintro Hotel South Beach, with a planned fall 2013 opening, is the first of a new boutique brand. Founded and funded privately, the hotel will be joined by an as-yet unidentified property in mid-2013. And, the Vintro Fort Lauderdale is underway with a 2015 opening date....

Travel Industry Jobs Provide Path to Middle Class 

Travel industry jobs are a path to the middle class, says David Huether, senior vice president for research and economics at the U.S. Travel Association. Huether was speaking at a press conference Dec. 4, summarizing the results of Fast Forward: Travel Creates Opportunities and Launches Careers, a just-released report by the Association. ...

Noted Hotel Academic to Head UW-Stout Hospitality Program 

Lalia Rach, one of the most respected academics in the hotel industry, is stepping out of the classroom and back into university administration. Next month, Rach will join the University of Wisconsin-Stout as associate dean of the College of Management and director of the School of Hospitality Leadership....

ABVI Members Renew Internet Marketing Surcharge 

Owners of Americas Best Value Inn properties voted on six resolutions at the chain’s annual convention last week in Las Vegas. The membership (including properties in the Canadas Best Value Inn chain) overwhelmingly approved all six initiatives. ...

The Hotel Industry’s Future Is In Your Hands 

If you ask 10 hoteliers what kind of year 2012 has been for them, you’ll likely get seven or eight different answers. For most lodging owners and operators, it was either a good year, a so-so one, or one of uncertainty. Even when business improved, as it did for many hotels in most segments and markets, the question of what’s around the corner made it difficult to make hard decisions...

Sabatier Settling in as Destination President 

Jamie Sabatier left the branded world and became the president and chief operating officer of Destination Hotels & Resorts in April, and he hasn’t looked back. The 14-year Starwood Hotels & Resorts executive is now running one of the largest hotel management companies....

Expedia Defends Agency Distribution Option 

At Expedia’s 13th annual Partner Conference this week in Las Vegas, company executives said its new, somewhat controversial consumer payment option can be a business builder for hotels that participate....

Vantage Continues to Grow, Looks to India 

“Just Imagine,” the theme for the first convention of what is now Vantage Hospitality, turned out to be perfect foreshadowing of what the future would hold for the then-fledgling hotel brand company. In the 13 years since that first meeting, the group has achieved unprecedented growth as well as respect for its common-sense approach to lodging affiliation. ...

Carlson Rezidor Connects Ecommerce, Social Media, Distribution 

Suzanne Riesterer is the new chief commercial officer for Carlson Rezidor Hotel Group. The title is a new one for Carlson Rezidor and represents an integration of emerging disciplines including analytics; loyalty, online strategy and social media; revenue optimization; sales; distribution; and channel management. As part of the promotion, Riesterer will also oversee marketing and loyalty funds. She talked to Lodging Hospitality about the position that was announced last week. ...

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