Food & Beverage

Strategies, trends and news on the food and beverage components of hotels and resorts, from restaurants to bars to baristas to grab-and-go options.


Quick Fixes to Hotel Plumbing Problems 

For some reason, plumbing issues tend to scare people. Many believe tinkering with faucets, sinks or toilets might turn a small problem into a major fiasco. Others believe a twist here and a turn there with some pliers or a wrench will result in thousands of gallons of water gushing out of the fixture....

ABVI Members Renew Internet Marketing Surcharge 

Owners of Americas Best Value Inn properties voted on six resolutions at the chain’s annual convention last week in Las Vegas. The membership (including properties in the Canadas Best Value Inn chain) overwhelmingly approved all six initiatives. ...

Behind the Scenes October 15, 2012 

Operational insights to help keep your property running at full speed...

Behind the Scenes Nov. 15, 2012 

Operational Insight to help hotel owners and operators keep their property running at full speed....

A New Choice 

For as long as anyone can remember, the heart of Choice Hotels has been in Silver Spring, MD. That’s all changed now. Not only is the 11-brand hotel company moving next year to a new headquarters in downtown Rockville, MD, but the soul of the company may have already moved much further west, to Phoenix. There, the company’s Western Regional Headquarters is its center of technical innovation, responsiveness to new opportunities and agility in delivering new programs and products to franchisees. ...

Holiday Inn’s Hub of Activity 

Holiday Inn has been testing its new open lobby and enhanced food and beverage concepts this year. The new design integrates lobby, restaurant and bar. It includes a gaming area, fireplace and outdoor cabanas. A laptop station is available for business use. And, the area has WiFi and charging outlets....

Boutique Hoteliers Must Be Passionate About F&B 

If boutique hotels are experiential, Tim Dixon emphatically said, the food and beverage operations inside them must not be outsourced. “Conflict of culture,” said the always outspoken owner of the Iron Horse Hotel in Milwaukee during the “Should You Outsource Your F&B” panel at the Lifestyle/Boutique Hotel Development Conference last ...

Bartolin Helps Keep Broadmoor a Classic 

“Distinctive. Unique. Old. Those are the words he uses,” says Steve Bartolin, who is sitting behind his desk and talking to an architect via speakerphone. Terry McHale sits on the other side, leaning toward the desk while holding an architectural drawing of a proposed new building. Bartolin has just finished reading aloud a printed email from the resort’s new owner, billionaire Phil Anschutz. Bartolin’s ...

Hilton Re-Defines F&B in Full-Service Hotels 

Foodservice in full-service hotels has always been a problem and often a drain on profits. Hilton Worldwide is trying to change that dynamic at its three full-service brands—Embassy Suites, DoubleTree and Hilton—with new f&b concepts for each flag....

What’s Ahead in Hotel Food & Beverage 

Benchmark Hospitality, the Houston-based hotel management company, maintains a strong reputation for food and beverage at its portfolio of 35 hotels and conference centers. Each year, the company’s food and drink specialists release their forecast for trends in hotel food and wine. First the top dining trends:...

Clarion Owners Get Limited-Service F&B Option 

Choice Hotels is offering its Clarion hotel owners an opportunity to shift from full-service restaurant concepts to a limited-service model. In fact, to boost the profitability of f&b real estate, Choice Hotels has introduced a streamlined, lobby dining concept known as Bistro C. A hybrid of Starbucks meets Panera, it offers both sit-down and to-go items. ...

How to Keep Your Kitchens Safe 

Hotel operators may not realize how serious slip-and-falls accidents can be in the hospitality industry. According to the National Floor Safety Institute, more than three million foodservice workers are injured each year working in hotel and restaurant commercial kitchens. ...

Food Trucks Offer Lunch Alternative at LA Hotel 

Step away from the buffet. The gourmet food truck movement is replacing traditional lunch service at the JW Marriott Los Angeles L.A. LIVE. There meeting planners can put wheels under meals instead. ...

Philanthropy At Work in Santa Fe Hotels 

As New Mexico celebrates 100 years of statehood this year, its state capital, Santa Fe, is adding both new and remodeled lodging to the inventory in this perennially-popular tourist destination. Boasting rights in this mountain community of 67,000 definitely go to Hotel Chimayo, ...

Why Water Conservation Matters to Hotels 

Hotel properties are often “caught between a rock and a hard place” when it comes to conserving energy and water. They want to keep guest satisfaction high and are aware that, unfortunately, some conservation methods are not generally well-received by guests; however, they also understand they must take steps to reduce consumption, both for the greater good and because energy and water costs are escalating throughout the country....

Weber's Inn Restaurant Drives Rooms 

Weber’s Inn in Ann Arbor, MI, is backwards. Its 500-seat restaurant does nearly twice the business of its 158-room hotel. The restaurant practically drives the business. And, the hotel, with an ADR of $100, has a 75% to 77% occupancy rate. Not too shabby. ...

Choice Hotels Reinforces Commitment to Cambria Suites 

Choice Hotels says it is fully committed to the growth and success of Cambria Suites, its fledgling upscale all-suites brand. That’s a tall order, given that the brand was hatched at the worst possible time—the first Cambria opened the year before the start of the near-crippling recession—and has only been able to grow to 19 hotels (the latest, a 111-room property in Rapid City, SD, opens today). Still, Choice is putting its considerable ...

Embassy Suites Surveys Business Travelers 

If Embassy Suites fourth annual travel survey is any indication, the economy is improving. One-third of respondents say they’re traveling more than a year ago. And, those cutting back on business travel have dropped by one-fourth. ...

TRYP Coming to North America 

Glass doors slide open to the lobby of the Tryp by Wyndham Hotel Quebec PUR. The deep charcoal and white lobby is austere, what Americans refer to as European or minimalist. Neutral shades carry the lobby, halls and rooms. Occasional pops of bright orange — a pillow here, a print there, the guest directory and even the desk pen — play with the eye....

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