Mold Eradication: Protecting Lodging from Lawsuits
Owners and operators of hotels, motels or any lodging establishment need no reminders about the ever-present threat of mold along with the litigation associated with its discovery. ...
AHLEI Rolls out Anti-terrorism Training
In November 2008, terrorists attacked two luxury hotels in Mumbai, India. Less than a year later, in July 2009, terrorists hit two hotels—the JW Marriott and the Ritz-Carlton—in Jakarta, Indonesia. In January 2010 the targets were hotels was Baghdad. In April 2011, Nigeria....
Accor Hotels Are Ready For Hurricane Season
At least three major hurricanes are predicted this year, according to the AccuWeather.com Hurricane Center. That’s not all: If the meteorologists are right, Gulf Coast hotels may weather as many as a dozen other serious storms during the June to November hurricane season. The question, as always, is where and, thus, which hotels may be effected. ...
Hersha Hospitality Management Helps Clean the World
Hersha Hospitality Management takes its obligation as a steward of the environment seriously. The Philadelphia-based operator of more than 80 diverse lodging properties recently partnered with Clean the World, a non-profit group that fights the spread of preventable diseases by recycling hotel soaps and bottled amenities. Like all its sustainability and social action initiatives, Hersha looks at the partnership as a way to do well by doing good....
Maintaining Laundry Can Affect Your Bottom Line
Over the past decade, the trend in the hospitality industry has been toward providing customers with high-end towels and bedding. This increased emphasis on linens has led to sustained pressure on hotel laundry facilities to improve throughput rates while preserving high quality fabrics....
Don’t Let Bed Bugs Bite Your Business
A Congressional Forum on the topic of bed bugs was held in Washington, D.C., last November. At the forum, Missy Henrikson, vice president of public affairs for the National Pest Management Association (NPMA), called bed bugs a “global pandemic.” She went on to say that bed bugs “are the single most difficult pest to treat.”...
Valona More Than a Concierge
It’s not easy talking to James Valona in the lobby of the Iron Horse. The manager of desires can’t go more than a couple minutes without getting interrupted by a hello or some good-natured ribbing from a fellow employee or guest. The 28-year-old has held the odd sounding job title for the Milwaukee boutique hotel since it opened two years ago. ...
