Burt Cabanas: 30 Years of Excellence
Burt Cabanas moved to Miami from Cuba when he was 10 years old, following the death of his father. While his family planned to return to Cuba, they were unexpectedly exiled to this country in the aftermath of Castro's revolution. At 14, the young Cabanas’ took his first job was in the hospitality industry: Pool boy at a Miami Beach hotel. He never really left the industry...
Education Key to Preventing Credit Card Fraud
Last year, the hospitality industry became the most targeted industry for data breaches according to Trustwave's Global Security Report 2010. The situation has grown in such a way that recently, one of the largest hospitality industry associations put forward guidance on how to take simple steps to secure payment card data within the industry....
Accor Hotels Are Ready For Hurricane Season
At least three major hurricanes are predicted this year, according to the AccuWeather.com Hurricane Center. That’s not all: If the meteorologists are right, Gulf Coast hotels may weather as many as a dozen other serious storms during the June to November hurricane season. The question, as always, is where and, thus, which hotels may be effected. ...
HEI Hotels Fights Unionization Moves
Students at prominent Ivy League campuses and other universities have called on academic officials to pull HEI Hotels and Resorts investment from their endowment funds because of alleged unfair labor practices at HEI-managed hotels. The move has had mixed results....
Vantage Hospitality Training Aims to Standardize Service
Vantage Hospitality Group is taking its three-year-old Vantage Academy on a 13-city tour. The free one-day training program is all about hands-on activities. Vantage is owner of America’s Best Value Inn and the Lexington Collection brands, with 900 member hotels in North America and China. ...
La Quinta Puts Customers, Culture First
What began as an idea from a franchisee at one of La Quinta’s first brand council meetings has evolved into the company’s newly defined culture and the debut of its brand customer service experience, “Here For You.”...
Sage Hospitality Partners in Higher Education in Denver
Some lodging companies, like Sage Hospitality, recognize the future health of the hospitality industry rests with the quality of the education system serving it. As a way to bring life to that philosophy, Sage is partnering with Metropolitan State College in its home city of Denver on an intriguing, if not unique, project that combines academics with real-world hotel and f&b experience for MSC’s 500-plus hospitality majors....
Hotel Receivers Talk Turnaround Strategies
Working as a hotel receiver isn’t for the faint of heart. The assignment often comes on short notice, sometimes includes a surprised and hostile borrower and a property whose physical structure, staff and cash flow have deteriorated. ...
Super Bowl XLV Hoteliers: Beware of Sporting Woman
According to the Dallas Morning News, a Dallas police officer told the National Prostitute Diversion Conference to brace for some 50,000 to 100,000 “hookers traveling to the region for the Super Bowl.” Confidential sources also told the paper in excess of 50,000 hookers attended the NBA All-Star Game, which was held in Dallas last year. In 2008, CBS news reported the Super Bowl in Phoenix attracted “circuit girls,” girls who ...
ALIS: Branson Talks Hotel, Space Launches
Sir Richard Branson offered only a few more details on the launch of his latest brand, Virgin Hotels, but the engaging entrepreneur captivated approximately 2,000 attendees during the keynote address Tuesday at the Americas Lodging Investment Summit in San Diego....
Better Ways to Manage Your Business
As my company, HVS, heads into its 31st year, I like to reflect on a few business methods and philosophies that have proven successful in creating our global organization. While my company ...
Distress Heads List of Top Hotel Stories
Just about everyone agrees 2010 was a better year for the hotel industry than was ’09. Occupancy, rates and RevPAR numbers finally went from contraction to growth, and while many properties are in varying degrees of financial distress, the market for transactions is beginning to show some life....
