Lawsuit Blasts Marriott's New Sales Strategy
From USAToday
Lawsuit Blasts Marriott's New Sales Strategy
A lawsuit filed Tuesday by a longtime Marriott hotel owner seeks $20 million in damages, claiming Marriott's newly revamped sales structure has cost it business.
In the suit, the owner of a 3-year-old, $52 million Residence Inn in Alexandria, Va., says that the hotel's sales have been "abysmal" despite its convenient location in suburban Washington D.C., new amenities and guest rooms, and ample meeting space.
The suit alleges that Marriott is to blame, because it recently revamped its sales force and outsourced the function to regional sales offices. Click here for the full story.
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