Technology
New strategies, trends and other insight into the technology behind hotels and resorts. A look at the different facets of lodging technology, including guest services, in room, security, software systems, telecommunications, energy management and mobile technology.
Guest Services
News, features and insight into the guest services technology used in hotels and resorts.
In Room
News, features and insight into the in-room technology used in hotels and resorts.
Vendor News March 15, 2012
Roundup of vendor news and notes....
Behind the Scenes Feb. 15, 2012
Operational insights to help keep your property running at full speed...
Security
News, features and insight into safety and security technology used by hotels and resorts.
Vendor News March 15, 2012
Roundup of vendor news and notes....
Vendor News Jan. 15, 2012
Roundup of hotel vendor news and notes....
Software Systems
News, features and insight into the software systems used in hotels and resorts, including property management, central reservation, customer relationship management and more.
The SEO Obsession
Many GMs, revenue managers and marketing directors at independent hotels are obsessed with search engine optimization (SEO) and in my opinion it’s almost entirely a waste of money and time. There’s a myth, perpetuated by digital agencies that make a lot of money ...
Tech Bytes Jan. 15, 2012
A roundup of hotel technology news and notes....
Telecommunication Systems
News, features and insight into the telecommunications technology used in hotels and resorts.
How Smart Devices Will Change Hotel Technology
Over the past 25-plus years of attending the Consumer Electronics Show, I’ve witnessed the birth, and quick demise of many new technology innovations. One item I recall fondly was the first showing of an item called Bluetooth. I was so struck by the possibilities of this new technology that I spent most of CES at the Ericsson booth. I could easily see its various uses beyond mobile phones. I was lucky enough to get in touch with my stockbroker and bought a lot of Ericsson stock. The rest is history. ...
Tech Bytes Sept. 1, 2011
Roundup of hotel technology news and notes....
Energy Management
News, features and insight into the energy management technology used in hotels and resorts.
How Smart Devices Will Change Hotel Technology
Over the past 25-plus years of attending the Consumer Electronics Show, I’ve witnessed the birth, and quick demise of many new technology innovations. One item I recall fondly was the first showing of an item called Bluetooth. I was so struck by the possibilities of this new technology that I spent most of CES at the Ericsson booth. I could easily see its various uses beyond mobile phones. I was lucky enough to get in touch with my stockbroker and bought a lot of Ericsson stock. The rest is history. ...
Mobile
News, features and insight into the mobile technology used by hotels and resorts.
Behind the Scenes April 15, 2012
Operational insights to help keep your property running at full speed...








