Technology Guest Services
Technology Is Centerpiece of CityCenter
FEATURE: New Las Vegas Complex Is State-Of-The Art
At the new $8.5-billion CityCenter complex in Las Vegas, little expense has been spared in creating a high-tech refuge — from the architecture of hotels and shopping space to the design of vast meeting halls with theatrical stages. ...
Automation Eases Business Center Worries
The traditional hotel business center may be dead. In its place, lodging properties of all sizes and serving all markets are installing self-service units...
Digital Signage 2.0: Money in the Bank
FEATURE: An On-Property Moneymaking Opportunity
Digital signage is rapidly becoming an attractive high-tech necessity for full-service convention properties and destination resorts. Guests expect it and it has value for the property when used to its full revenue generating potential. ...
FedEx Office Delivering More Hotels
Q&A: Exec: FedEx Now In 25 Locations, Looking to Grow
The Sheraton San Diego Hotel & Marina recently unveiled a FedEx Office business center and last week the Chicago Hilton followed suit. They became FedEx's 24th and 25th on-site hotel locations and the company is looking to expand even more in the lodging industry.
...
Sheraton’s Link to Customer Satisfaction
FEATURE: Lobby Computer Lounges Also Generate Revenues
Some of the most effective hotel technologies are those that simultaneously satisfy guests, improve operational efficiencies and generate additional revenues. That’s what Sheraton Hotels & Resorts believes it has in Link@Sheraton, ...
Keeping Up with High-Speed Internet
Q&A: eTelemetry CEO Sfakiyanudis Discusses Bandwidth Issues
As the Hospitality Industry Technology Exposition & Conference (HITEC) fast approaches, industry talk is turning to technology. Last year HITEC ...
Tech Handbook 2009
There's a lot of uncertainty as to what to expect at this month's Hospitality Industry Technology Exposition & Conference. This year's edition of HITEC,...
Tech Keeps MTM on Top
MTM Luxury Lodging the management company for Hotel 1000 in Seattle and six other boutique properties uses technology to offer a first-rate guest experience....
Would Like to DigitizeThat?
Many TV stations already air digital programming, and most will continue to provide analog programming until Feb. 17. After that, full-power TV stations...
Products:
CLEANING TREATMENT The PURE Program from PURE Solutions offers guests a breath of fresh air. The comprehensive process treats every surface, and the air,...
Tech Bytes
The aloft Montreal Airport in Dorval, Quebec installed Sentinel Advanced (41) digital in-room safes from Elsafe in its 136 guestroomsIn addition, Timelox...
How to Turn Your ATM Into a Promotional Tool
Utilizing your ATM screen to advertise and promote your amenities (restaurants, spas, fitness centers, business centers, rewards programs, WiFi, etc.)...
Reduced Keystrokes Increase Face Time
Marriott International, Inc. is eliminating redundant questions and as many keystrokes as possible when guests check in at any of its extended stay and...
Tech Bytes
Newmarket International, Inc., a sales and catering-solutions company in Portsmouth, NH, is moving into a new LEED (Leadership in Energy and Environmental...
Convergence, Refinement Are the Buzz
If you attended this year's Hospitality International Technology Exposition and Conference in search of trends, you came to the right place. ...
Done Deals
A lot of vendor-hotel alliances are struck or announced each year at HITEC....
Tech Upgrade for Grande Dame
Combining the classic with the contemporary is the idea at The Roosevelt Hotel, a midtown Manhattan landmark. Known as the grande dame of Madison Avenue...
Tech Bytes
JHM Hotels selected MTech to provide the Greenville, SC company's 30 properties with the ASP-based PMWorks solutionBeverage Tracker, the RFID-based solution...
BUSINESS CENTERS COME OUT OF THE CLOSET
Remember when meeting planners requested little more than a screen and overhead projector as parts of their audio/visual requirements? As a former event...
Penfield's Provides Specialized Solutions for Hotels
Penfield's Signature Business Center is a sophisticated, diverse and absolutely secure hotel solution with its own, unique DNA. It creates a hub for all...
Give Kids The World Partners With Lodging Technology
Give Kids The World Village is a 70-acre, non-profit resort in Central Florida that provides accommodations at its whimsical Village, donated attractions...
The Plaza Goes High Tech
New York City's Plaza Hotel, a legendary property in a city full of legendary hotels, will soon re-emerge as a super-luxury condominium and hotel complex...
New Help for Old Buildings
Older properties can have charm, history and ambience. But one thing they often lack is a cable- and Wi-Fi-friendly infrastructure. As one exasperated...
Working from the Same Page
Stephen J. Gordon views himself as a middleman. As Loews Hotels' first director of website management, the marketing and entrepreneurship specialist must...
Power Unplugged
Wireless high-speed Internet access is becoming fairly commonplace in hotels. But wireless electrical power for the devices so many travelers bring with...
