Mobile

Hotel Technology Trends To Watch For 

Much like all business across the U.S., the hospitality industry is changing and for the better. With new technology at disposal of hotel management, hotels can now more than ever offer consumers a fantastic and connected experience during their stay. 2012 saw many new developments within consumer technology and within the hospitality industry, and this consumer technology could pave way for new hotel trends during 2013 that benefit guests and increase business for hotels at the same time....

HITEC Recap: Use Technology Wisely  

The cloud. Mobile. Mobility. You couldn’t walk more than 10 feet in Baltimore this past June without hearing one of those words, at least if you were anywhere near the convention center, HITEC and its 5,200 attendees. There were plenty of cool products and technologies on display, but what caught my eye was what I saw disappearing: front desks, the check-in process, locks, TVs, remotes, the concierge and more....

Behind the Scenes Nov. 15, 2012 

Operational Insight to help hotel owners and operators keep their property running at full speed....

iPhones Debut in OPUS Vancouver Guestrooms 

Owners of the OPUS Hotel Vancouver have added complimentary iPhones to their 96 rooms, hoping to attract tech-forward guests who visit the stunning West Coast city. The top-ranking smart phone follows the March addition of the iPad 2 in each guestroom. ...

Using Social Media for Business Intelligence 

Despite Peter Yesawich Jr.’s claim that there’s no such thing as a “social media expert,” he and three other panelists looked and sounded the part during a panel at HITEC in Baltimore. ...

Technology Sets Sheraton Dallas Apart 

More than half of the guests at the Sheraton Dallas — and many hotels — travel with multiple connection devices. They carry laptops, smart phones, iPads, iPods and more. Getting them all online can be a bandwidth challenge. Not at the Sheraton Dallas. ...

Don’t Let Technology Get in Way of Customer Service 

The hospitality industry comes in many forms, from bars and restaurants to luxurious resorts, casinos and spas. At the root of all its forms is what Wikipedia’s “hospitality” entry says is “the relationship between guest and host.” Building and enhancing that relationship is the core mission of any hospitality enterprise. Customer service either ...

Time For Technology 

After years of deferring purchases, many hotel owners and operators are once again looking to invest in technology. A lot has changed since the last boom in computer-based capital expenditures, and now the focus is on a number of technologies that have emerged in recent years: cloud computing, mobile technologies for reservations and other functions and in-room technologies. ...

Cloud, Mobile and More on Display at HITEC  

Cloud, mobile and social. Those are the three areas expected to draw the most attention at the Hospitality Industry Technology Exposition and Conference later this month in Baltimore. “Those are the big trends,” says Agilysys CEO and President Jim Dennedy. “With those, we’ve made ...

Behind the Scenes April 15, 2012 

Operational insights to help keep your property running at full speed...

Hotel Lobbies go Digital 

How Smart Devices Will Change Hotel Technology 

Over the past 25-plus years of attending the Consumer Electronics Show, I’ve witnessed the birth, and quick demise of many new technology innovations. One item I recall fondly was the first showing of an item called Bluetooth. I was so struck by the possibilities of this new technology that I spent most of CES at the Ericsson booth. I could easily see its various uses beyond mobile phones. I was lucky enough to get in touch with my stockbroker and bought a lot of Ericsson stock. The rest is history. ...

Vantage Hospitality Stays On the Move 

In June of this year, Vantage Hospitality hit the 1,000-property milestone in the12th year since its founding. Last week at its annual convention and trade show, founder and CEO Roger Bloss made it clear Vantage was far from done. ...

Behind the Scenes Nov. 15 

Operational insight to help keep your property running at full speed....

Five Practical Ways to Build Hotel Guest Loyalty 

Tech Bytes Sept. 1, 2011 

Roundup of hotel technology news and notes....

Tech Bytes HITEC Wrap 

Highlights from HITEC...

Hilton Anaheim Hoping for Party Tweets 

How Tweet It Is. Hilton Anaheim Hotel is throwing a party, Aug. 31, for 200 of Orange County’s most influential tweeters. They’ll get the VIP treatment as they hobnob with each other, check out the hotel’s latest improvements and preview the hotel’s new mobile website. And, hopefully, tweet all about it. ...

Technology Handbook 2011 

The Technology Handbook is a catalog of information on the products and services offered by vendors serving the lodging industry. You’ll find an index with 10 major categories of hotel-related technology products and services. In each, we list all the companies who responded to our survey, and then you’ll find a directory listing each company in alphabetical order, including the categories of products they offer, where they are located, a phone number and their website....

Hotel Operations Go Mobile 

Mobile technology may be the most significant development in the hotel industry since electronic guestroom door locks. Not only are guests using mobile devices to find, shop and book hotels (a Ypartnership/Harrison Group study says 42% of iPad owners use the device to shop hotel rates), but hotel operators and their employees have found many ways to improve operating efficiencies and sales and marketing acumen through mobile computing....

Tech Bytes May 15, 2011 

Vender News April 2011 

Roundup of personnel and company moves and news for lodging manufacturers and providers....

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