News, features and insight into safety and security technology used by hotels and resorts.

Hotels Still Grappling With Guestroom Lock Issues 

The lodging industry is in a crisis. Since July, when for unknown reasons a security researcher unveiled an easy and cheap way to gain access to hotel guestrooms equipped with certain electronic locks made by Onity, hotel owners and operators have been subject to a variety of security, financial, service and, above all, legal risks. ...

HITEC Recap: Use Technology Wisely  

The cloud. Mobile. Mobility. You couldn’t walk more than 10 feet in Baltimore this past June without hearing one of those words, at least if you were anywhere near the convention center, HITEC and its 5,200 attendees. There were plenty of cool products and technologies on display, but what caught my eye was what I saw disappearing: front desks, the check-in process, locks, TVs, remotes, the concierge and more....

Tech Bytes Nov. 15, 2012 

How Hotels Tackle Big Data and Improve Analytics 

Each day our world gathers more data, digital bits and analysis than we could have ever dreamed of just a decade or two ago. In the hotel realm, this data — or Big Data— as it is called can come from your ...

Management Companies Move to the Cloud 

Three years ago, when the hotel industry was only first emerging from its deepest downturn, Benchmark Hospitality looked to the future and invested $2 million in building its own private cloud....

Hotel Tech Moves Forward 

As the hotel business looks forward to this month’s HITEC conference (June 25-28 in Baltimore), there are a lot of new developments in the world of lodging technology. ...

Time For Technology 

After years of deferring purchases, many hotel owners and operators are once again looking to invest in technology. A lot has changed since the last boom in computer-based capital expenditures, and now the focus is on a number of technologies that have emerged in recent years: cloud computing, mobile technologies for reservations and other functions and in-room technologies. ...

Vendor News March 15, 2012 

Roundup of vendor news and notes....

Vendor News Jan. 15, 2012 

Roundup of hotel vendor news and notes....

Tech Bytes Jan. 15, 2012 

A roundup of hotel technology news and notes....

New Integration Provides Efficient, Safer Elevator System 

After being closed for more than six years, the Hyatt Regency New Orleans reopened on Oct. 19 after a massive $275-million redevelopment that has doubled the property’s meeting space to 200,000 square feet. It also became the first property in North America to integrate RFID guestroom keycards with the elevator system, combining ...

Hotel Data Security Comes of Age 

Here’s a no-brainer: Businesses take economic risks seriously when they start to threaten the bottom line. Cyber security is the perfect example of this dynamic, and the hospitality industry is perhaps an ideal case study....

Five Practical Ways to Build Hotel Guest Loyalty 

Tech Bytes Sept. 1, 2011 

Roundup of hotel technology news and notes....

Vendor News Sept. 1, 2011 

Roundup of hotel vendor news and notes....

Tech Bytes HITEC Wrap 

Highlights from HITEC...

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