Some Hotel Chains Ditching the Front Desk
From MSNBC:
Some Hotel Chains Ditching the Front Desk
Two bloggers walk into a hotel ... No, that’s not the opening line to a joke. We’re talking about two travelers who picked the same hotel chain — Andaz, a boutique Hyatt property. One stayed at a Los Angeles Andaz, the other at a New York City Andaz. Neither lobby contained a front desk — a budding hospitality-industry trend that’s equal parts chic and shrewd. The reviews: a wow in the West, and a wince in the East. Click here for the full story.
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